Quality, Risk and Compliance
Maintains Meridian's quality management system, risk register, privacy program, health and safety system and business continuity plan, and delivers audits, risk assessments and compliance consulting to clients. The team runs the internal audit program, manages incidents and complaints and prepares the firm for external certification audits.
What the team is accountable for
- Maintain the quality management system and controlled documents
- Run the internal audit program and corrective actions
- Maintain the risk register and business continuity plan
- Manage privacy, health and safety and incident reporting
- Deliver audits and compliance consulting to clients
How we know it is working
Who works here
Ingrid Sorensen
Ingrid owns the quality system, the risk register and the internal audit program and is a lead auditor with nine years at Meridian.
Where the work is recorded
Risk and Compliance Register
Holds Meridian's risks, incidents, audit findings and compliance obligations with ratings, owners, treatments and review dates.
Projects Register
Tracks client and internal projects with their manager, dates, budget and stage, and holds milestones and status reports.
Client Relationship Manager
Holds every client and prospect with their segment, service line, engagement value, contacts and the log of interactions and actions.