Simulated workplaceCAQA Meridian Business Group is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
BSBCAQA MeridianSimulated workplace
Simulated workplace
Organisation

Our departments

Six departments make up the business. Each page shows the purpose, the people, the measures that matter and the systems the team works in.

Client Advisory

Delivers business advisory retainers and planning projects for owners, executives and boards. Advisers run quarterly reviews, prepare management and board reports, facilitate planning workshops and coordinate the other Meridian teams on behalf of each client so the client has one point of contact.

Advisory Practice Lead11 staff

People Services

Provides outsourced human resources and payroll to clients and internal human resources to Meridian. The team recruits and onboards staff, drafts contracts and policies, supports performance and employee relations matters, processes payroll under the applicable awards and agreements and keeps personnel records secure.

People Services Manager12 staff

Finance and Administration

Runs Meridian's own finances and delivers bookkeeping services to clients. The team processes transactions, raises and chases invoices, reconciles accounts, prepares management reports, manages the front office and reception, keeps business records and supports the other departments with scheduling and document production.

Finance and Administration Manager10 staff

Marketing and Communications

Plans and delivers marketing and communications for clients and promotes Meridian's own services. The team writes marketing plans, produces content, runs digital and email campaigns, manages social media, promotes events and webinars and reports on campaign results against agreed measures.

Marketing and Communications Manager8 staff

Projects Office

Plans, governs and delivers fixed price projects for clients and manages Meridian's internal projects. Project managers and coordinators use the Meridian project methodology to control scope, time, cost, quality, risk and stakeholder engagement, and report progress to the client sponsor and the Meridian leadership team.

Projects Office Manager9 staff

Quality, Risk and Compliance

Maintains Meridian's quality management system, risk register, privacy program, health and safety system and business continuity plan, and delivers audits, risk assessments and compliance consulting to clients. The team runs the internal audit program, manages incidents and complaints and prepares the firm for external certification audits.

Quality, Risk and Compliance Manager7 staff