Simulated workplace
Controlled documents
Document library
Controlled policies, procedures, forms, templates, registers and plans. Forms and templates can be completed on screen and printed.
| Code | Document | Type | Owner | Version | Next review |
|---|---|---|---|---|---|
| MER-POL-001 | Privacy and Information Security Policy Sets out how Meridian collects, uses, stores, shares and disposes of personal and client information in accordance with | Policy | Quality, Risk and Compliance Manager | 3.2 | 10 February 2027 |
| MER-POL-002 | Health and Safety Policy States Meridian's commitment to the health, safety and wellbeing of its workers, contractors, students and visitors at b | Policy | General Manager | 2.4 | 18 March 2027 |
| MER-POL-003 | Code of Conduct and Professional Ethics Sets the standards of behaviour, ethics and professional practice expected of everyone who works at or represents Meridi | Policy | General Manager | 2.0 | 5 May 2027 |
| MER-POL-004 | Client Service and Complaints Policy Defines the standard of service every Meridian client can expect and how complaints and feedback are received, resolved | Policy | Advisory Practice Lead | 1.8 | 22 July 2027 |
| MER-PRO-010 | Client Onboarding Procedure Describes the steps from a signed engagement letter to the first delivery so that every new client is set up correctly i | Procedure | Advisory Practice Lead | 2.3 | 14 April 2027 |
| MER-PRO-011 | Recruitment and Onboarding Procedure Sets out how Meridian recruits and onboards employees for its own business and on behalf of clients, so that every appoi | Procedure | People Services Manager | 3.0 | 2 June 2027 |
| MER-PRO-012 | Invoicing and Debtor Management Procedure Describes how Meridian raises, checks, issues and follows up invoices so that revenue is recorded accurately and debtors | Procedure | Finance and Administration Manager | 2.6 | 28 January 2027 |
| MER-PRO-013 | Internal Audit Procedure Sets out how internal audits of Meridian's quality management system and compliance obligations are planned, conducted, | Procedure | Quality, Risk and Compliance Manager | 2.1 | 9 September 2026 |
| MER-FRM-020 | Incident and Hazard Report Form Used by any worker to report an injury, near miss, hazard, psychological health concern, privacy incident or property da | Form | Quality, Risk and Compliance Manager | 2.0 | 18 March 2027 |
| MER-FRM-021 | Client Complaint Form Records a client complaint from receipt to resolution so that it is handled within the timeframes in the Client Service | Form | Advisory Practice Lead | 1.4 | 22 July 2027 |
| MER-TPL-030 | Meeting Agenda and Minutes Template Used for every client meeting, project meeting and internal meeting so that the purpose, discussion, decisions and actio | Template | Finance and Administration Manager | 1.6 | 3 March 2027 |
| MER-TPL-031 | Project Plan Template Provides the standard structure for planning a client or internal project under the Meridian project methodology, coveri | Template | Projects Office Manager | 2.2 | 16 June 2027 |
| MER-REG-040 | Delegations and Authorities Register Lists who at Meridian is authorised to approve engagements, expenditure, invoices, credit notes, recruitment, contracts, | Register | General Manager | 3.0 | 1 July 2027 |
| MER-PLN-050 | Business Continuity Plan Sets out how Meridian will keep serving clients and protect its people and information during and after a disruption suc | Plan | Quality, Risk and Compliance Manager | 2.3 | 20 August 2027 |