Projects Office
Plans, governs and delivers fixed price projects for clients and manages Meridian's internal projects. Project managers and coordinators use the Meridian project methodology to control scope, time, cost, quality, risk and stakeholder engagement, and report progress to the client sponsor and the Meridian leadership team.
What the team is accountable for
- Scope and plan projects with clients
- Manage schedules, budgets and resources
- Run project governance and status reporting
- Manage risks, issues and change requests
- Close projects and capture lessons learned
How we know it is working
Who works here
Liam Tran
Liam runs the projects office and the Meridian project methodology and has delivered client system implementations for seven years.
Josh Fenton
Josh maintains project schedules, budgets and status reports for the projects office and has been at Meridian for eighteen months.
Where the work is recorded
Projects Register
Tracks client and internal projects with their manager, dates, budget and stage, and holds milestones and status reports.
Client Relationship Manager
Holds every client and prospect with their segment, service line, engagement value, contacts and the log of interactions and actions.
Invoices and Debtors
Records every invoice raised to clients with its amount, dates and payment status, and drives the overdue follow up sequence.
Assessment tasks in this department
Documents the scenarios use
- Client Service and Complaints Policy Policy
- Delegations and Authorities Register Register
- Meeting Agenda and Minutes Template Template
- Project Plan Template Template