Simulated workplaceCAQA Meridian Business Group is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
BSBCAQA MeridianSimulated workplace
Simulated workplace
Scenario · People Services

Coordinate recruitment and onboarding for a client's finance officer

You are a Human Resources Officer in the people services team.

Intermediate3 to 4 hours7 tasks
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The situation

What has happened

Coastal Care Alliance, a not for profit client with 42 staff, has approved a new full time finance officer position and asked Meridian to run the recruitment and onboarding. The request HR-26-141 is approved and the advertisement must go live on 14 September. The client's chief executive and finance manager will sit on the interview panel with a Meridian representative. Candidate information is personal information under the Privacy and Information Security Policy and a misdirected email incident in August has made the team careful. The People Services Manager wants the whole process run under the Recruitment and Onboarding Procedure with every step recorded in the human resources requests system and the client kept informed.

Your brief. Coordinate the recruitment from advertisement to onboarding using the procedure and the templates, keep candidate information secure, record every step in the human resources requests system and prepare the client and the successful candidate for day one.
Read the work request in your inbox
Tasks

Deliverables

  • Recruitment timeline
  • Advertisement and channel record
  • Completed shortlisting matrix and interview materials
  • Checks record and onboarding checklist
  • Privacy handling statement and updated request record

Documents to use

Systems to use

Human Resources Requests

Records leave, recruitment, onboarding, performance, grievance and payroll requests for Meridian staff and for client employees serviced by people services.

Client Relationship Manager

Holds every client and prospect with their segment, service line, engagement value, contacts and the log of interactions and actions.

For trainers and assessors

Units of competency

Current on training.gov.au for the Business Services Training Package as at 10 September 2026.

BSBHRM415Coordinate recruitment and onboarding
BSBHRM417Support human resources functions and processes
BSBHRM414Use human resources information systems
BSBXCS303Securely manage personally identifiable information and workplace information
BSBTWK301Use inclusive work practices

Qualifications

BSB40420Certificate IV in Human Resource Management
BSB40120Certificate IV in Business
Assessor notes

What to look for

Evidence guide

Shortlisting must be against the selection criteria only with two assessors recorded. Interview questions must be structured and asked of all candidates. Checks must be complete before the offer and the correct approver identified. Privacy handling must cover storage, access, retention of unsuccessful candidate records and a practical control against misdirected email. The request record must tell the full story.

The student's evidence summary lists every record they created or changed in the systems named above, their notes and the tasks they ticked. Verify it against the deliverables and your own assessment tool.